About the Authors

IHI would like to thank the patients who partnered with organizations to co-design enhanced care models. Their expertise in navigating health and social care systems, developing self-care methods, and supporting others is an invaluable resource to redesigning care. 

 

The authors of the Care Redesign Guide:

Catherine M. Craig, MPA, MSW, Managing Director, CAPHI Consult

Cory Sevin, RN, MSN, Director, Institute for Healthcare Improvement

Aricca Van Citters, MS, Project Evaluator at Dartmouth College

 

Special thanks to the following for their significant contributions to the production of the Care Redesign Guide:

Kevin Nolan, Mstat, MA, Statistician and Consultant, Associates in Process Improvement and Senior Fellow at the Institute for Healthcare Improvement

Meghan Hassinger, MBA, Project Manager, Institute for Healthcare Improvement

Kedar Mate, MD, Chief Innovation Officer, Institute for Healthcare Improvement

 

IHI would like to recognize and offer special thanks to the following who serve as faculty with IHI in our work for Better Health and Lower Costs for Patients with Complex Needs:

Catherine M. Craig, MPA, MSW, Managing Director, CAPHI Consult, Lead Faculty for IHI Better Health and Lower Costs for Patients with Complex Needs

Kevin Nolan, Mstat, MA, Statistician and Consultant, Associates in Process Improvement and Senior Fellow at the Institute for Healthcare Improvement

Rebecca Ramsey, BSN, MPH, Executive Director, Population Health Partnerships, CareOregon

Alan Glaseroff, MD, Co-Founder, Stanford Coordinated Care

Ann Lindsay, MD, Co-Founder, Stanford Coordinated Care

Matt Stiefel, MS, MPA, Senior Director, Center for Population Health, Kaiser Permanente Care Management Institute

Eleni Carr, MSW, LICSW, Senior Director of Care Integration, Cambridge Health Alliance

John Whittington, MD, Senior Fellow and Lead Faculty for the Triple Aim, Institute for Healthcare Improvement

 

IHI offers deep appreciation for all of the organizations who worked with us in the Triple Aim Improvement Community and the Better Health and Lower Costs for Patients with Complex Needs Collaborative. Without their pioneering work, the Care Redesign Guide would not be possible.

 

IHI acknowledges the contribution of the Care Redesign Guide Advisory Group members.

Clemens Hong, MD, MPH, Medical Director of Community Health Improvement, Los Angeles County Department of Health Services

Craig Samitt, MD, Executive Vice President and Chief Clinical Officer, Anthem, Inc.

Elizabeth Davis, MD, Medical Director of Care Coordination, San Francisco Health Network

Gerard Anderson, PhD, Professor of Health Policy and Management, John Hopkins University School of Medicine

Holly Batal, MD, MBA, Medical Director, Denver Health Medical Plan

Leslie Dubbin, PhD, RN, Chief Program Integration Officer, San Francisco Health Network

R. Cyrus Huffman, MD, Medical Director, BlueCare Tennessee